Privacy Policy

Your Privacy Matters at Leasync

We believe trust is earned through transparency. This Privacy Policy explains what we collect, why we collect it, and how we protect your information.

1. Information We Collect

  • We collect information that you provide directly to us when you create an account, manage contacts, upload documents, or communicate with our team.
  • Each time you access Leasync, we automatically collect technical and usage data, including your IP address, the approximate geographic location (city, region, and country) derived from that IP address, your device and browser type, the pages you visit, and the date and time of access. How we use this data is described in 'How We Use Your Information' below.
  • We may receive information from third-party integrations you connect to the platform solely for the purpose of delivering the requested functionality.

2. How We Use Your Information

  • Operate, maintain, and improve the Leasync platform.
  • Provide customer support, respond to inquiries, and troubleshoot issues.
  • Understand how visitors and users interact with Leasync — including the pages they view and their approximate location — to analyze usage, measure performance, and improve the product.
  • Monitor, log, and audit access to accounts — including IP address and approximate location — to protect the security and integrity of the platform and to detect or prevent unauthorized activity.
  • For visitors and users located in the United States, we may use IP address and related data to identify the business or organization associated with a visit and to contact relevant business representatives about Leasync products, offers, and related services. We do not use IP-based identification to identify, profile, or market to individuals located outside the United States.
  • Deliver security alerts, product updates, and compliance notifications related to your account.
  • Comply with applicable laws, regulations, and enforce our agreements.

3. Data Sharing & Disclosure

  • We do not sell your personal information.
  • We only share data with trusted service providers who support the operation of Leasync (e.g., hosting, analytics, and business-identification or sales-enablement providers) under strict confidentiality obligations.
  • We may disclose information if required by law, regulation, or to protect the rights, property, or safety of Leasync, our users, or the public.

4. Data Retention

  • We retain your information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce agreements.
  • Access and security logs — including IP address and approximate location — are automatically deleted after 90 days, unless a longer period is required to investigate a security incident or to comply with applicable law.
  • Upon request, we will delete or anonymize your information unless retention is required by law.

5. Your Rights & Choices

  • Access, update, or delete your account information.
  • Export your data in a commonly used format.
  • Opt-out of non-essential communications by following unsubscribe instructions or contacting support.
  • Request clarification about how we process or protect your data.

6. Data Security

  • We implement administrative, technical, and physical safeguards designed to protect your data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access.
  • While no method of transmission or storage is completely secure, we continually improve our security controls to stay aligned with industry expectations.

7. International Data Transfers

  • If we transfer personal information across borders, we do so in compliance with applicable data protection laws and implement appropriate safeguards.

8. Children’s Privacy

  • Leasync is not directed to individuals under the age of 18. If we learn that we have collected personal information from a child, we will take steps to delete such information promptly.

9. Contact Us

  • Beta customers can reach out to their Leasync representative directly with any questions about this Privacy Policy or our data practices.

Data Use & Confidentiality

For detailed commitments about how our development team handles your data, please review our Data Confidentiality Policy.